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First Time Ever Discount on Data Recovery for B2B Partners

Enjoy $200 off our retail data recovery prices. Your quote for data recovery will reflect this discount, allowing you to add your own upcharge to your customer as desired. We strive to help you with your data recovery needs that help to expand your business offerings.

Priority Service for Data Recovery Partners and RUSH service

Data recovery partners receive priority service, advancing to the front of our standard queue. Rush service for a non-refundable fee, is also available as an add-on to expedite the process. We do offer specialized priority rush for an additional fee that will have immediate attention once the device arrive to us, please contact us directly for availability to make sure we are able to meet this need.

Turnaround Time

Data recovery involves an open-ended resuscitation process with master technician involvement. Most devices (80%) are recovered on the first session under the microscope. If your is not recovered when it first comes up for repair, then the technician will continue to circle back to your device indefinitely until either 1--We make a breakthrough to solve the case and it is recovered. 2--The technician discovers a data dealbreaker and deems the device unrecoverable.

Updates and Correspondence

All communication should be kept within the ticket for efficiency. You'll receive updates at key stages of the process, including arrival, inquiries, completion, and invoicing. For any questions, reply to your ticket or call our customer service number.

Cancelled Repairs and Unpaid Invoices

Cancelled repairs do not qualify for No Fix No Fee and may incur a minimum shop charge. You are our customer, not your end user. If you want to avoid the possibility that they don’t come back to get their phone, then refer them to our retail mail-in repair service directly from the beginning. If you send in a data recovery job on behalf of your in-person customer and that person fails to pay you, it is not acceptable to attempt to pass your customer’s nonpayment along to us. We will not do any future work while you have an open invoice, and we will attempt to collect on our invoice through any feasible means.

Contact Information

Call customer service anytime. 585 397 4174 We answer the business phone during normal business hours M-F. If your call is not answered, then it means we are on the other line. Please leave a message with your callback number. We return all calls within 24 hours. Be sure your voicemail is not full. You can also reply to any ticket email and your question will be captured on the ticket (which we love!)

Thank you, Repair Fam, AND your customers! Without your trust and support, we would not be able to see enough problem devices to drive pattern recognition so that we can discover solutions to the newest problems in board repair. We share what we discover with our microsoldering students, and with the world on YouTube. Thank you for helping us with our mission to extend the reach of board repair to all mobile device users.

Email the following information to info@ipadrehab.com** ****with the subject line B2B Partner **to sign up, get a B2B partner number, and receive our price list.

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